Category: News

  • How to Become a Ghost Kitchen: A Guide for Restaurants to Offer Different Menus via Delivery Only

    How to Become a Ghost Kitchen: A Guide for Restaurants to Offer Different Menus via Delivery Only

    The world of foodservice has undergone a significant transformation in recent years. One of the most significant changes is the rise of ghost kitchens. These are essentially delivery-only restaurants that do not have a physical location for customers to dine in. Instead, they offer their menus through third-party delivery services like Grubhub, DoorDash, and Uber Eats. This model has allowed many restaurants to expand their customer base and increase their profits without the need for expensive real estate or front-of-house staff. In this article, we will explore how a restaurant can explore becoming a ghost kitchen and offer different items/menus via delivery only.

    Why Should a Restaurant Consider a Ghost Kitchen?

    There are several compelling reasons for a restaurant to consider becoming a ghost kitchen. Firstly, it allows a restaurant to expand its reach without the need for expensive real estate or front-of-house staff. Secondly, it allows restaurants to test new concepts and menu items with minimal risk. Finally, it allows restaurants to adapt to changing consumer habits and preferences.

    Guidelines and Lists of Things to Consider When Becoming a Ghost Kitchen

    Evaluate Your Current Menu and Concept
    The first step in exploring becoming a ghost kitchen is to evaluate your current menu and concept. Look at your menu and identify items that are popular and have the potential to be sold via delivery. You should also consider if there are any gaps in the market that you can fill with your menu.

    Research Your Market
    Once you have identified potential menu items, you should research your market. Look at other ghost kitchens in your area and see what they are offering. This will give you an idea of what is popular and what is not. You should also look at the demographics of your market and see if there are any untapped segments that you can target.

    Choose a Delivery Platform
    The next step is to choose a delivery platform. There are several third-party delivery services that you can use, including Grubhub, DoorDash, vGrubs, and Uber Eats. Each platform has its own fee structure, so it is important to compare the costs and benefits of each platform.

    Develop Your Menu and Brand
    Once you have chosen a delivery platform, you should develop your menu and brand. Your menu should be tailored to the delivery format, with items that travel well and can be prepared quickly. You should also develop a brand that resonates with your target market.

    Set Up Your Kitchen
    Setting up a ghost kitchen requires some investment in equipment and infrastructure. You will need a commercial kitchen with the necessary appliances and storage space. You will also need to set up a system for receiving orders and preparing them for delivery.

    Hire Staff
    Even though a ghost kitchen does not have a physical location, you will still need staff to prepare and deliver your food. You should hire staff that are experienced in preparing food for delivery and are familiar with the delivery platform that you have chosen.

    Create a Marketing Plan
    Finally, you should create a marketing plan to promote your ghost kitchen. You can use social media, email marketing, and paid advertising to reach your target market. You should also consider offering promotions and discounts to incentivize customers to try your menu.

    Examples of Ghost Kitchen Concepts

    There are many different types of ghost kitchen concepts that a restaurant can explore. Here are a few examples:

    Breakfast Ghost Kitchen
    A restaurant that specializes in lunch and dinner items can explore offering breakfast items via delivery. For example, a pizzeria can sell bagels and breakfast sandwiches in the morning when they are not typically open for business.

    Vegan Ghost Kitchen
    A restaurant that specializes in vegan cuisine can explore offering a delivery-only menu that focuses on plant-based comfort foods like burgers, tacos, and mac and cheese.

    Global Cuisine Ghost Kitchen
    A restaurant that specializes in a particular type of global cuisine, such as Indian or Thai, can explore offering a delivery-only menu that focuses on the most popular dishes from that cuisine.

    Comfort Food Ghost Kitchen
    A restaurant that specializes in comfort food can explore offering a delivery-only menu that focuses on classic dishes like mac and cheese, fried chicken, and meatloaf.

    Healthy Eating Ghost Kitchen
    A restaurant that specializes in healthy eating can explore offering a delivery-only menu that focuses on nutrient-dense meals like salads, bowls, and smoothies.

    Conclusion

    Becoming a ghost kitchen can be a great way for a restaurant to expand its reach and increase its profits. However, it is important to carefully evaluate your menu and concept, research your market, and develop a marketing plan before launching your ghost kitchen. By following these guidelines and considering the examples of ghost kitchen concepts, you can create a successful delivery-only restaurant that meets the needs and preferences of your target market.

  • Pizza Guys Responds to Demand for Takeout and Delivery by Adding Virtual Brands to Kitchens

    Pizza Guys Responds to Demand for Takeout and Delivery by Adding Virtual Brands to Kitchens

    Pizza Guys, a pizza franchise based in Sacramento, is adapting to the increasing demand for takeout and delivery by creating room for virtual brands, such as Calzone Life and Pizza Piatta, in their kitchens. After witnessing the success of their Calzone Life brand, Pizza Guys aimed to provide customers with another option for contemporary Italian flatbread pizzas. Pizza Piatta’s menu, which uses fresh ingredients, caters to consumers throughout the day, from lunchtime to late at night.

    Virtual restaurants are gaining popularity for good reason, as they offer advantages for both restaurants and customers. By expanding their menu without needing a larger kitchen or more staff, restaurants have the potential to save money. Meanwhile, customers appreciate virtual restaurants for the convenience and range of food options they provide.

  • Chuck E. Cheese introduces LankyBox Kitchen Bundle to amusement centers in partnership with delivery-only food brand.

    Chuck E. Cheese introduces LankyBox Kitchen Bundle to amusement centers in partnership with delivery-only food brand.

    Chuck E. Cheese has teamed up with LankyBox, a delivery-only food brand, to introduce the LankyBox Kitchen Bundle at amusement centers across the United States. The bundle, starting at $15.99, is now available at Chuck E. Cheese Fun Parks nationwide while stocks last. The package features recognizable packaging adorned with images of well-known LankyBox characters including Foxy, Boxy, Rocky, Sticky, Canny, Ghosty, Thicc Shark, Milky, and LankyBot.

    LankyBox Kitchen is a virtual restaurant brand created by LankyBox and Virtual Dining Concepts that serves a range of kid-friendly foods based on the brand’s popular characters. The LankyBox Kitchen Bundle comes with a QR code for special incentives, a LankyBox trade card with 20 different patterns, and 100 E-tickets.

    The bundle offers customers a choice of Foxy Churros, a multicolored churro coated with cotton candy, sour apple, and blue raspberry sugar, and either classic buffalo wings or pizza mac & cheese. LankyBox and Chuck E. Cheese are excited about the collaboration, given LankyBox’s global reach as a popular YouTube entertainment brand and Chuck E. Cheese’s status as the largest family entertainment center and restaurant brand in America, with parent company CEC Entertainment.

    David McKillips, CEC Entertainment’s President and CEO, stated that they are pleased to partner with LankyBox and bring their characters to life through the new kitchen bundle. The LankyBox Kitchen Bundle is an exciting addition to Chuck E. Cheese’s menu, and the team is looking forward to seeing customers enjoy it. The bundle is currently available for purchase at all Chuck E. Cheese amusement parks across the country.

    Chuck E. Cheese was founded by Nolan Bushnell, the co-founder of Atari, in 1977. The chain, previously known as Chuck E. Cheese’s Pizza Time Theater and Chuck E. Cheese’s Pizza, offers pizza and other food items, arcade games, amusement rides, and musical performances at each site. With over 434 locations across 48 states in the US, Chuck E. Cheese is a well-known family entertainment center.

  • Virtual Restaurant Start-up Food Rocket Receives $8 Million Valuation and Eyes $2 Million Funding Round with Leading Venture Capital Firms

    Virtual Restaurant Start-up Food Rocket Receives $8 Million Valuation and Eyes $2 Million Funding Round with Leading Venture Capital Firms

    Food Rocket, the virtual restaurant start-up founded by Italian entrepreneur Dario Scattarelli, has secured an $8 million pre-money valuation and is gaining the attention of investment and venture capital firms. The company specializes in managing and creating restaurant brands exclusively for home delivery, and has developed a successful business model that includes partnering with existing restaurants to use their kitchens as production points, analyzing data to identify market trends and consumer preferences, and marketing and promotion through digital channels.

    Food Rocket is currently in talks with Sequoia Capital, Andreessen Horowitz, and Accel Partners for a $2 million Series A funding round, in exchange for a 20% stake in the company. The delivery market in the United States is expected to grow to $70 billion by 2023, and Food Rocket aims to capitalize on this trend by expanding its presence in the virtual restaurant industry. With the COVID-19 pandemic accelerating the shift to e-commerce, there is a rising demand for home-delivered products, and Food Rocket is well-positioned to provide a wide range of food options to consumers.

    As technology continues to play a crucial role in the delivery market’s growth, Food Rocket remains committed to enhancing the efficiency of its operations by exploring new automated delivery solutions such as drones, robots, and autonomous vehicles.

    Dario Scattarelli is thrilled to have attracted investment and venture capital funding and says that the additional resources will enable Food Rocket to continue innovating and expanding its presence in the virtual restaurant industry.

  • Exploring the World of Ghost Kitchens: A Guide for Restaurant Owners and Quick-Service Restaurants Looking to Increase Revenues

    Exploring the World of Ghost Kitchens: A Guide for Restaurant Owners and Quick-Service Restaurants Looking to Increase Revenues

    As the food service industry continues to evolve and adapt to changing consumer habits, the ghost kitchen business model has become an increasingly popular option for restaurant owners and quick-service restaurants looking to expand their revenue streams.

    For those unfamiliar with the concept, a ghost kitchen is essentially a delivery-only restaurant that operates without a physical storefront. Instead, food is prepared in a commercial kitchen space and then delivered to customers via third-party delivery apps like Uber Eats, DoorDash, or Grubhub. By eliminating the overhead costs associated with a traditional brick-and-mortar restaurant, ghost kitchens can offer a wider range of menu items while still maintaining profitability.

    For restaurant owners and quick-service restaurants looking to explore the world of ghost kitchens, there are a few key steps to consider. First and foremost, finding a suitable commercial kitchen space is crucial. This can often be the most challenging part of the process, as many commercial kitchens may already be in use or may not meet the specific needs of a particular restaurant.

    Once a suitable kitchen space has been secured, the next step is to establish relationships with third-party delivery apps. This involves signing up as a partner restaurant, creating a menu that is optimized for delivery, and working with the delivery app to ensure that orders are processed quickly and accurately.

    Another important consideration for restaurant owners and quick-service restaurants looking to become ghost kitchens is menu optimization. Unlike a traditional restaurant where diners may have a broader range of options, ghost kitchens must rely on delivery apps to drive traffic to their menus. As a result, it’s important to focus on menu items that are not only popular but also travel well and can be delivered quickly without sacrificing quality.

    Finally, it’s important to invest in marketing and advertising to ensure that potential customers are aware of the ghost kitchen’s offerings. This can include everything from social media advertising to targeted email campaigns and promotional deals.

    Overall, the ghost kitchen business model offers an exciting opportunity for restaurant owners and quick-service restaurants looking to increase their revenue streams. With the right approach, a ghost kitchen can be a profitable and effective way to expand a restaurant’s reach and tap into the growing demand for delivery services.

  • Dinner Restaurants Tap into Breakfast Revenue through Virtual Restaurant Brands

    Dinner Restaurants Tap into Breakfast Revenue through Virtual Restaurant Brands

    Over the last few years, virtual restaurants have become an increasingly popular trend in the food industry. These restaurants operate without a physical storefront, instead relying on delivery services such as UberEats, DoorDash, and Grubhub to get their food to customers. One of the most interesting developments in this trend has been the rise of dinner restaurants leveraging virtual restaurant brands to pick up new revenue from the breakfast crowd.

    The concept of virtual restaurants is relatively simple: a restaurant can create a new brand and menu, and offer it exclusively through online delivery platforms. For example, a dinner restaurant that specializes in Italian cuisine might create a new virtual restaurant brand that specializes in breakfast foods such as pancakes, omelets, and breakfast sandwiches. By doing this, the restaurant can tap into a whole new customer base that they might not have reached otherwise.

    This strategy has proven to be especially effective for dinner restaurants. Since many dinner restaurants are closed during breakfast hours, they have the opportunity to utilize their existing kitchen space and staff to create a virtual restaurant that caters to a different market. By leveraging their existing resources, they can maximize their profits and make the most of their space.

    In addition to the financial benefits, virtual restaurants also offer dinner restaurants a chance to experiment with new menus and concepts. By testing out different virtual restaurant brands, restaurants can see which ones are successful and which ones aren’t, without the risk of investing in a physical storefront. This allows them to be more agile and responsive to changes in the market.

    Another advantage of virtual restaurants is that they allow restaurants to be more flexible with their offerings. For example, a dinner restaurant that specializes in seafood might find that there is a high demand for sushi during the lunch hour. By creating a virtual restaurant brand that specializes in sushi, they can capitalize on this demand without having to completely overhaul their existing menu.

    Finally, virtual restaurants allow dinner restaurants to better serve their existing customers. If a customer enjoys the food and service at a dinner restaurant, they are more likely to try out a virtual restaurant brand that is owned by the same establishment. By doing this, the restaurant can build loyalty and retain customers.

    In conclusion, dinner restaurants are leveraging virtual restaurant brands to pick up new revenue from the breakfast crowd. By creating virtual restaurants that cater to different markets, they can maximize their profits and make the most of their existing resources. This trend is likely to continue as more and more restaurants realize the potential benefits of virtual restaurants.

  • Uber Eats Launches U.S. Certified Virtual Restaurant Program

    Uber Eats Launches U.S. Certified Virtual Restaurant Program

    Today Uber Eats announced a new Certified Virtual Restaurant Program. This initiative, launched in partnership with leading brand builders Virtual Dining Concepts, Nextbite and Acelerate, aims to make virtual restaurant operations more streamlined and effective for merchants, and to create a more consistent, reliable virtual restaurants experience for consumers who use Uber Eats.

    The program is part of an ongoing effort at Uber to refocus its virtual restaurant operations—which has accelerated massively in the wake of the pandemic to over 40,000 virtual storefronts—with an emphasis on quality for the benefit of consumers and merchants across the country.
    The Certified Virtual Restaurant Program allows merchants to tap into a pipeline of virtual restaurant concepts curated by Uber and vetted to meet high-bar standards in menu quality, operations, and branding.

    “With the boom in virtual restaurants over the past several years, we’ve noticed a wide range of approaches to creating virtual restaurant brands,” says John Mullenholz, Uber’s head of Virtual Restaurants and Dark Kitchens for the US & Canada. “We’re excited about launching this program to connect the best virtual brand builders in the industry with small businesses across the country–and to bring the very best virtual brands to consumers’ doorsteps.”

    By participating in the program, independent restaurants will have access to virtual concept creators’ account management and customer success teams, and can leverage their expertise in operating quality virtual restaurants successfully on Uber Eats—whether operated out of an existing brick-and-mortar restaurant or a delivery-only kitchen. This program, developed in partnership with Virtual Dining Concepts, Nextbite and Acelerate includes successful brands including MrBeast Burger (VDC), Huevorito (Nextbite) and Scratch Chicken (Acelerate), with more to come.

    “We are proud to partner with Uber Eats’ Certified Virtual Restaurant program,” said Stephanie Sollers, CEO of Virtual Dining Concepts. “This initiative benefits every member of the VDC ecosystem, including our kitchen partners, the creators, celebrities and media groups with whom we collaborate with to develop our brands, and consumers, many of whom are loyal fans of the talent behind our brands. For all parties, this program adds a layer of verification and transparency for customers, certifying that their food is coming from high quality kitchen operators, giving the customer an added level of comfort when ordering from Uber Eats.”

    “Helping restaurants succeed is at the heart of our business and we’re looking forward to partnering with Uber Eats to do just that,” says Lindsay Barlow, Operations at Acelerate. “We’re excited for customers to get their hands on Scratch Chicken! Inspired by nostalgic snack food, these craveable tenders, seasoning dusts, signature drizzles and dipping sauces were specifically designed and tested for delivery.”

    Certified Virtual Restaurant partners who add one of these established brands to their business operations for delivery will benefit from their focus on quality across menu, operations, and branding. Each Certified Virtual Restaurant’s menu items are designed especially for delivery, allowing merchants to leverage their existing supply chain, kitchen equipment and inventory to produce scalable, replicable and consistent orders. With professionally established brands with strong online presences, participating restaurants can plug into marketing that translates across consumer-facing channels in- and out-of the Uber Eats app.

  • Uber Eats is Shutting Down Thousands of Virtual Restaurants

    Uber Eats is Shutting Down Thousands of Virtual Restaurants

    Uber Eats is taking steps to eliminate low-quality listings by removing certain delivery-only restaurants from its app. This move was first reported by The Wall Street Journal and confirmed by the company to The Verge. To achieve this goal, the company is implementing a new set of standards for virtual restaurants that will help reduce the number of listings that have similar menus.

    Virtual restaurants, also known as ghost kitchens, are restaurants that do not have a physical location where customers can dine in. They operate exclusively on delivery apps like Uber Eats, Grubhub, and DoorDash and are often located within existing restaurants, warehouses, or even parking lots. Some of these restaurants are independent, while others belong to larger companies that franchise their brand to multiple operators, such as MrBeast Burger. Uber also offers a virtual restaurant program that helps entrepreneurs start their own ghost kitchens.

    However, because some of these ghost kitchens are run by the same company and sometimes located in the same place, it can lead to repetitive listings with different branding but identical menus. Uber Eats is cracking down on these redundant listings by requiring virtual restaurants to have menu items that are at least 60% different from any other virtual restaurants operating in the same physical location. The same rule applies to the parent restaurant or kitchen that houses the virtual brands.

    Additionally, Uber will now require the ghost kitchen and its parent restaurant to maintain a 4.3-star rating or higher on the app, have 5 percent or fewer orders that they have canceled, and have a 5 percent or lower inaccurate orders rate. Uber notes that it “reserves the right to remove VRs from the Uber Platforms that are not in compliance.”

    As noted by the Journal, Uber Eats is removing around 5,000 virtual kitchens from the app in violation of this policy, including 14 virtual brands selling the same menu out of a deli in New York City. That’s just a small fraction of the number of ghost kitchens available on Uber Eats. There are currently a total of around 40,000 virtual listings on Uber Eats — a steep increase from the 10,000 on the app in 2021 — and they make up about 8 percent of all the restaurants listed there in the US and Canada, according to the Journal.

  • The Rise Of Virtual Restaurants: A Look Into Ghost Kitchens And Their Role In The Food Delivery Landscape

    The Rise Of Virtual Restaurants: A Look Into Ghost Kitchens And Their Role In The Food Delivery Landscape

    It’s 10 o’clock on a weeknight, and you have a craving. You get out of bed, unlock your phone, and launch a delivery app to browse a collection of buffets in your home clothes. You see a listing from a restaurant called “XYZ” that promises tasty fast food, seafood, and more. Although you are unaware of the brand, the photos of the delicious food will make you want to go there. You order the fried fish in two pieces and French fries for $12.95. An alert appears with the following text: Estimated delivery time is 15-30 minutes.

    Whether you order from any of the fried seafood brands, you will get the prepared food in the same style kitchen by the trained crew on time.

    As a result of the convenience of food delivery apps, many new businesses are opening up that operate entirely online and do away with the traditional restaurant’s dining area and wait for staff.

    In 2018, an economic research organization, UBS, predicted that the global meal delivery market would increase by 13.5 percent annually for the foreseeable future, beating the restaurant industry’s 3 percent annual growth rate. This was before the pandemic even began. That shows that the “ghost-kitchen economy” will remain.

    Currently, American restaurants are worth $863 billion, but food delivery startups like Uber Eats, DoorDash, and Grubhub are starting to change that. The apps are altering the core of running a restaurant because more customers are using them to order food for takeout and because delivery times are decreasing.

    Eatery owners no longer need to lease space for a dining area. A kitchen, or even just a portion of one, would be enough to get by. They can then set up shop inside a food delivery app to advertise their wares to a captive audience without worrying about staffing or inventory.

    The trend has made two sorts of virtual restaurants near me more common. There are “virtual restaurants” extensions of physical eateries that serve food made especially for delivery requests. On the other hand, ghost kitchens don’t have a physical location and only prepare food for delivery.

    Alex Canter, the founder of Canter’s Deli in Los Angeles, said that the convenience of online shopping is a good thing in and of itself. “It’s the most exciting potential in the restaurant sector right now.”

    Although many delivery-only businesses are just getting started, they can have a significant impact by encouraging more consumers to choose takeout over dining out or cooking at home.
    Uber and other companies are leading the responsibility for change and allowing the gig economy benefits for entrepreneurs. With the support of restaurateurs, Uber has launched 4,000 virtual eateries on its Uber Eats app since 2017.

    Uber Eats’ North American business head, Janelle Sallenave, said that the company uses sales data from neighborhoods to determine which cuisines are in high demand but are currently underserved. Then it contacts eateries that use the apps and proposes to launch a virtual establishment to cater to the increased demand.

    In Europe, the food delivery startup Deliveroo has begun conducting “ghost kitchen” tests. In some unexpected places, like a deserted parking lot in East London, it set up metal cooking constructions called Rooboxes. Last Year, Deliveroo launched a “ghost kitchen in the warehouse in Paris, where Uber Eats has tested delivery-only facilities.

    However, China’s highly crowded megacities have seen the rise of “ghost kitchens” due to the popularity of online food delivery apps. According to market research firm iResearch, in 2017, meal delivery orders in China totaled a staggering $70 billion.

    The opportunities for profitable restaurant business ideas have been advanced. The food delivery services business was projected to rise from $43 billion in 2017 to $467 billion in 2025, and now it is anticipated to reach $1 trillion by 2030, even before COVID-19. Ghost kitchens are springing up everywhere and altering how we view the conventional restaurant business model to a ghost kitchen business model.

  • What Are Ghost Kitchens, And Why Are They Growing In Popularity?

    What Are Ghost Kitchens, And Why Are They Growing In Popularity?

    Several businesses have little option but to adapt by turning completely digital, offering new opportunities. Many companies have had to adapt as an unprecedented number of customers choose delivery or takeout from their favorite eateries rather than dining in.

    Ghost Kitchen met the desire for off-premise restaurant dining, known as dark kitchens, virtual kitchens, cloud kitchens, or headless restaurants. Due to the lack of a storefront and wait for staff, they differ from traditional brick-and-mortar restaurants. As the space (kitchen) is configured for delivery or takeout-only meals, this supports restaurateurs in diversifying their online menu selections.

    With fewer expenses and speedier launch periods, ghost kitchens’ popularity is widespread are more profitable than traditional eateries during the pandemic. Restaurant operators didn’t have to worry about paying for rent, power, water, gas, and other utilities for their dine-in establishments. Also, they were safe from the expense of hiring waitpersons and cashiers who deal with consumers directly. Instead, they only required wholesome ingredients, a kitchen, and cooks to make the cuisine.

    This made it far simpler for new business owners to break into the market. Some operators had considered launching a restaurant but needed more initial money. They learned from the virtual kitchen craze that they could start their own companies for much less.

    Traditional eateries tend to be more complex than virtual kitchens. Ghost kitchens run out of the owners’ homes or places of business, unlike big chains. This means they emphasize uncomplicated meals with wholesome ingredients instead of elaborate dinners made from reheated food. Because the food is prepared to order, ghost kitchens frequently offer more significant quantities, cheaper ingredients, and less waste. Additionally, the food must be suitable for delivery, making it even more crucial to pack as much taste into as few ingredients as possible.

    Michael Schaefer, a global leader in food and beverage at the market research organization Euromonitor International, reports that global delivery sales doubled between 2014 and 2019. He adds that before the pandemic, major investors had already begun investing in “ghost kitchens.”

    Since the beginning of the pandemic, Brinker International, which owns Chili’s and Maggiano’s Little Italy and has more than 1,500 kitchens across the country, has launched a virtual-only brand called It’s Just Wings delivered by DoorDash. It is projected to generate $150 million.

    Schaefer estimates that China has 7,500 ghost kitchens for meal production with the aim of delivery only, while 750 in the United Kingdom, 3,500 in India, and 1,500 in the United States.

    By 2030, he claims, this growing cloud kitchen business could generate a $1 trillion worldwide market.

    According to Schaefer, future advancements in restaurant automation can also be brought about by a thriving cloud kitchen growth industry.

    According to him, in five to ten years, this change could result in complete automation of the production of some menu items, such as pizza, ramen, or expensive coffee, to increase service speed and reduce food production costs.

    Ghost kitchens are a preferred business model for restaurateurs, which makes sense given that brands are struggling with rising rents and shrinking margins and that consumers are increasingly turning to online ordering choices instead of dining out. Operating a ghost kitchen has benefits such as lower overhead, business insights, and idea flexibility.

    Ultimately, anyone can open a ghost kitchen with excellent recipes, cooking skills, and sufficient business knowledge. The lower operating expenses made it possible for thousands of kitchens to be built that otherwise might not have been.